Admin Team Leader – Allied Health Practice
Cadence Physio & Pilates is seeking a confident and experienced admin professional to lead our administration and reception team across our Port Adelaide and Dernancourt practices.
Why Join Cadence
- Supportive leadership team and strong workplace culture
- Leadership role across two growing practices
- Opportunity to shape systems and develop a high-performing admin team
- Work in a values-driven organisation focused on community wellbeing
About Cadence
Cadence Physio & Pilates is a trusted health and movement hub supporting people to move better, recover from injury and build long-term strength.
We combine physiotherapy with high-quality Pilates, creating a connected pathway from rehabilitation to lifelong performance.
Our team believes in bringing joy to local communities through proactive health and wellness.
About the Role
This is a hands-on role combining front desk responsibilities with leadership and operational improvement.
Front Desk Focus
- 70% reception responsibilities
- 2–3 days on front desk
- Client experience & daily operations
Leadership Focus
- 30% leadership & systems
- Team support & coaching
- Operational improvement
Key Responsibilities
Client Experience
- Deliver a welcoming and professional front desk experience
- Manage bookings, payments and enquiries
- Support follow-ups and re-bookings
Team Leadership
- Lead and support admin staff across both practices
- Maintain consistent service standards
- Support rostering and team coordination
Operations
- Improve systems and workflows
- Support use of Nookal and admin systems
- Monitor bookings, cancellations and data accuracy
About You
Essential
- Experience in admin or reception
- Strong organisation and communication
- Ability to manage a busy environment
Highly Valued
- Allied health experience
- Nookal or similar systems
- Interest in health and wellness
What We Offer
- Leadership role within a growing organisation
- Supportive and collaborative culture
- Career development opportunities
Apply for this role
Send your CV and a short cover letter outlining your experience to:
katie@cadencepilates.com.auKnow someone who’d be great at Cadence? Share this role with them.